Handling Supplier Price Increases Professionally

Every year around the same time, suppliers start announcing price increases — sometimes three, four, or even six percent. 

With your Zalion Agent, you can respond to these messages quickly, confidently, and backed by data — without having to start from scratch every time.

---

Purpose

Your agent helps you manage price increases professionally — automatically, with solid preparation and data-driven reasoning.
It analyzes the supplier’s message, references relevant market data, and drafts a ready-to-send email for rejection or counter-negotiation.

---

Step-by-Step Guide

1. Prepare Your Agent for Price Increase Scenarios

In your Zalion Agent, click the settings icon (⚙️) in the top-right corner and select User Preferences.
Here, you can define your language, tone, and other preferences — these will apply to all future negotiations.

2. Activate the Template

Zalion provides a prebuilt prompt template you can use right away.
You’ll find it at the bottom of this article.

Start with the default version for your first few runs — you can always tailor it later to match your style.

3. Upload the Price Increase Letter

Instead of uploading a quote as usual, simply drag and drop the supplier’s price increase letter into your agent or forward it by email.
The agent automatically detects the content and creates a new negotiation case.

4. Review the Result

Within a few seconds, you’ll see that your agent has:

• Replaced the quote value with the price increase amount (e.g., +5.5%)

• Generated a summary including relevant market and cost benchmarks such as:

  • Industry average: +2.5%

  • Inflation rate: +2.1%

  • Producer Price Index: below 5.5%

• Suggested negotiation levers, such as adjusting payment terms.

5. Add Your Own Arguments

You can always add extra context or reasoning — for example:

“The supplier requested +6% last year and received +4%. We’re not willing to increase again.”

Your agent will immediately update the email draft and include your new arguments.

6. Review & Send the Email

The agent then creates a clear, professionally worded email response to the supplier.
You can adjust the content — include or remove certain data points — and send it directly from within Zalion.

---

Tip

Many users save this setup as their standard workflow for handling supplier price increases.
That way, you can respond to new announcements in just a few minutes — data-driven, confident, and efficient.
Simply forward the letter, review the draft, and send — done.

---

Summary

With user preference settings and the dedicated price increase template, your Zalion Agent becomes a true negotiation partner.
You’ll prevent unnecessary cost increases, strengthen your position, and save valuable time — without rewriting the same response over and over.

---

Demo Video

(Watch how it works step by step in the demo video above.)

---

Appendix: Agent Instructions

Copy those exact instructions to your agent's user preferences!