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Thread Overview: your work list

Your daily work list, explained

Every pairing of a purchase order and its confirmation is a thread. The Thread Overview is the agent home screen and your daily work list.

Layout

  • Tabs: Threads, Dashboard, Paths.
  • Stage toggle: All, OC, GR, INV. Filters the list by which of the three stages after the purchase order a thread currently sits in.
  • KPI and filter cards: adaptive counters such as needs review, overdue, and awaiting. Each card also works as a quick filter.
  • Smart filter bar and per column filters: filter by status, supplier, buyer, value, and more. Every column has its own filter and sort.
  • Thread table: one row per thread showing the purchase order number, supplier, status, a three stage progress indicator, the value, and a blue unseen update dot when a thread received changes you have not opened yet.
  • Language switch: the whole overview and the detail view are available in English and German.

Thread statuses

StatusMeaning
OPENPurchase order sent. The confirmation is being processed or is still awaited. Nothing is blocking.
OVERDUENo confirmation received past the SLA. Reminders and escalation apply.
NEEDS_REVIEWDeviations beyond tolerance require a human decision.
WAITINGWaiting for the supplier, for example after a rejection when a corrected confirmation is expected.
PARTIALLY_CONFIRMEDOnly some positions or quantities were confirmed. The rest is still open.
CONFIRMEDEverything is confirmed and written back to the purchase order.
PARTIALLY_DELIVERED and DELIVEREDGoods receipt states. These belong to the downstream stage.
CLOSEDThe thread is closed, either automatically after straight through processing or manually with a reason.
UNMATCHEDAn inbound confirmation could not be matched to a purchase order and sits in the Unmatched inbox.

Working the list

Start from the KPI cards. Threads in NEEDS_REVIEW need a decision from you, OVERDUE threads need a nudge to the supplier, and threads with an unseen update dot received something new since you last looked. Threads in OPEN, WAITING, or CONFIRMED normally need no action.